Choose your plan
Elevate IQ’s powerful billing capabilities are available for service providers of all sizes, with four distinct packages providing high performance and scalability to help your business manage complex change and enable growth.
Andrea Warburton
Senior Business Analyst, Zen
“Elevate IQ has brought many strategic advantages to Zen. Because of the company we are and the industry we’re in, Zen has had to move quickly to stay ahead, so it is essential to have a platform like Elevate IQ – and a partner like Strategic Imperatives – that we know we can rely on.”
Find out which package is best for you.
Our expert team is here to help you select the most appropriate plan to support your business needs, no matter how complex.
Let’s chat
What our customers usually ask
Can Elevate IQ grow with us as our subscriber numbers increase?
Absolutely. Elevate IQ is built on a scalable, cloud-native architecture designed to handle exponential growth. Whether you’re adding hundreds or thousands of subscribers, Elevate IQ grows with you, ensuring seamless performance and reliability.
What type of reporting does Elevate IQ provide?
Elevate IQ offers real-time analytics and customisable reporting tools, giving you actionable insights into revenue trends, customer behaviour, and billing performance. This empowers you to make data-driven decisions for launching new services and promotions without needing a separate BI tool.
Are you ISO 27001 accredited, and what security protocols are in place?
Yes, Strategic Imperatives and Elevate IQ are ISO 27001 accredited, ensuring the highest standards of information security. We also employ robust security measures, including end-to-end encryption, multi-factor authentication, and regular security audits, to keep your data—and your customers’ data—safe and secure.
Can Elevate IQ handle diverse billing models?
Yes. Elevate IQ supports a wide range of billing models, including usage-based, subscription, consumption, and one-off charges. This flexibility allows you to bill any combination of services seamlessly, no matter how diverse your portfolio.
Can Elevate IQ process and bill all types of telephony usage?
Absolutely. Elevate IQ is designed to process and bill usage from your own telephony platform as well as third-party carriers. It ensures accuracy and flexibility, whether you’re reselling services or managing your own platform.
Can Elevate IQ integrate with our PSA solution?
Yes. Elevate IQ’s modern APIs enable seamless integration with your PSA tool, automating billing and collection processes. This reduces manual effort, minimises errors, and ensures a smooth workflow
How does Elevate IQ handle subscription services like Microsoft licenses?
Elevate IQ simplifies subscription & consumption billing with automated processing, ensuring accurate invoicing, renewals, and compliance for services like Microsoft licenses. It also supports tiered pricing and volume discounts for added flexibility.
Can Elevate IQ manage in-contract and out-of-contract pricing?
Yes, Elevate IQ allows you to set up in-contract and out-of-contract pricing in advance. You can define future price changes within the platform, so they’re automatically applied when contracts expire. This eliminates manual effort and ensures accurate, hassle-free billing.
Does Elevate IQ calculate early termination fees?
Yes. Elevate IQ automatically calculates early termination fees based on your contract terms, saving you time and ensuring accuracy. It also generates detailed invoices to keep your customers informed.
Can Elevate IQ collect payments and manage debt?
Yes, Elevate IQ integrates with leading payment gateways like Stripe and GoCardless, enabling automated payment collection via direct debit and credit card payments. This streamlined process helps you manage payments efficiently and improve cash flow.
Can Elevate IQ bill both retail and wholesale customers?
Absolutely. Elevate IQ supports both retail and wholesale billing models, allowing you to manage all your customers on a single platform. It also handles multi-currency and multi-brand scenarios with ease.
What pricing flexibility does Elevate IQ offer?
Elevate IQ offers extensive pricing flexibility, including price matching, tiered pricing, and volume-based discounts. You can also layer promotions and discounts to create tailored offers that help your sales team win competitive deals.
How long does it take to set up and migrate to Elevate IQ?
A fully configured vanilla implementation of Elevate IQ can be ready in just a few days. For full migrations, our team manages the entire process, ensuring minimal disruption to your business. Most customers are up and running in weeks, not months, with a smooth and efficient transition.
Can we maintain separate brands under one Elevate IQ instance?
Yes. Elevate IQ’s multi-brand support allows you to manage separate brands and entities under a single instance. This eliminates the need for multiple platforms while maintaining distinct billing and reporting for each brand.
What does the Elevate IQ Realtime engine mean for my business?
The Elevate IQ Realtime engine ensures that every price change, new customer, usage record, or subscription is processed immediately and reflected across multiple dashboards and reports. This gives you up-to-the-minute insights, enabling faster decision-making, improved customer experiences, and a competitive edge.
How does Elevate IQ handle complex B2B billing?
Elevate IQ simplifies complex B2B billing with support for multi-entity invoicing, usage-based pricing, tiered contracts, and automated revenue recognition. It also allows you to allocate costs across cost centres, ensuring accurate billing and reporting for even the most demanding B2B customers.
Can Elevate IQ handle billing for hybrid cloud services?
Absolutely. Elevate IQ supports billing for hybrid cloud services, including usage tracking, subscription management, and one-time charges, ensuring accurate invoicing for all service types.
How does Elevate IQ help with revenue recognition?
Elevate IQ automates revenue recognition, ensuring compliance with accounting standards and reducing manual effort. It also includes reconciliation features, so you’re not billing customers for services that aren’t live, and you’re not being charged by suppliers for services you’re not onward billing.
