It’s the end of the line for “first bill shock”
For many customers, their only interaction with their service provider is the monthly bill, so it’s critical to get this interaction right. The first bill defines the customer experience and drives a positive relationship. Service providers place considerable focus on the role of the bill as a valuable touch point; it serves as an opportunity […]
Elevate IQ named ‘Channel Product of the Year’ at the Comms Business Awards
Elevate IQ recognised as the de facto standard for billing in the Channel. Staines upon Thames, Surrey – 21st June 2018: The biggest names in the Channel gathered at the Royal Lancaster Hotel last night for the Comms Business Awards to witness which suppliers, products and individuals the judges deemed to have made the greatest impact […]